Troubleshooting and solutions
Troubleshooting and solutions
17 articles
- Create a BIMcollab Zoom support package with log files
- How do I fix an ‘Invalid Password’ error when trying to log in to BIMcollab?
- Troubleshooting: Issue viewpoints not displaying correctly
- Troubleshooting: How to perform a clean uninstall of BIMcollab Zoom
- Troubleshooting: BIMcollab Zoom 3D window is completely white or black
- Troubleshooting: Folder permissions required for proper functionality of BIMcollab Zoom
- Troubleshooting: How to reset BIMcollab Zoom to a default state
- Troubleshooting: The message “All licenses are in use” in BIMcollab Zoom
- Troubleshooting: Texts and symbols displayed very small or too big (Windows)
- BCF Manager does not start
- Latest solutions: Error applying transparency in Smart Views
- Latest solutions: Navisworks blue elements viewpoints
- Latest solutions: Revit cannot run external application
- Issues show all model elements when zoom-in
- Latest solutions: Replacing models creates duplicates
- Troubleshooting: How to add a user who's email already exists
- Troubleshooting: How to Import user names that contain special characters