You can find the Terms and Conditions on this page on our website.

The first meeting to help you get started is always covered in your subscription cost.

You can always contact your Account manager for questions relating to your subscription, and contact our support team for any technical questions.

The price you see in the BIMcollab Webshop for the subscription you choose, is the price in total. There are no setup- or hidden fees.

Our BIMcollab plans grow with you as your team scales, and can be trialed for free at any time. 30 day Trial

Special pricing is only available to registered charitable non-profits, educational institutions or certified BIMcollab partners (resellers or developers).

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Find out more in the article Change the billing information and payment method of a subscription.

We accept Credit card, Ideal or Paypal.

We invoice directly and only to one desired invoice address.

Which plan is the right plan for you, fully depends on your project's requirements, and which tools you work with.

Find a full list of features and integrations per plan on our website.

Upon request, we are happy to provide a Sole Source letter confirming that BIMcollab is the manufacturer of the products we sell. If you'd like a copy of our Sole Source letter, Contact Us.

You can pay for your subscription either on a monthly or a yearly basis. When you choose the yearly option, you get a discount on the total yearly price of your subscription.

All your projects in your BIMcollab are set up in the same space, which only has one plan at the same time.
You have the possibility to set up multiple BIMcollab spaces with different plans.

However, our pricing reflects the fact that not all projects are using all features of a plan. To avoid having to pay double for users, we do not recommend to split your projects over multiple plans.
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The amount project in a paying BIMcollab is unlimited.

The number of users and the plan of your subscription determine to what extent you can collaborate. One user can be active in an unlimited amount of projects. This means BIMcollab can become even more affordable than you thought in the first place.
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Yes, as an administrator you can both upgrade or downgrade the amount of users from BIMcollab subscription page.

You can also upgrade the plan directly from your BIMcollab space. Before doing so, consider and test the features and integrations you will gain with this upgrade.

If you are thinking about downgrading your plan, contact your Account manager to discuss how this might affect your current workflow.

Find out more on how to manage your subscription in the article Upgrade or downgrade your subscription.
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You can generate a quote yourself via the administrator's dashboard of your BIMcollab space. Login to your space, click on the Settings icon, and choose 'Administration' to go to the dashboard. Here you can click on 'Get a quote to update' to get a quote.
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The new number of users and BIMcollab Zoom licenses will be immediately available after confirming the upgrade.
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No, user licenses are bound to your own BIMcollab, and cannot be combined and used in another space. When you are added to a different space, you count as a separate active user there.

To add more users to the space, you can upgrade your subscription through the administration dashboard.
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In order to reassign your existing subscription to a new entity, log in to your space, go to the Administrator's dashboard and update the billing information.

For more information on how to update this info, consult the article Change the billing information and payment method of a subscription.
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The number of BIMcollab Zoom licenses included in your BIMcollab subscription depends on whether you have purchased any.

You can manage the license from your BIMcollas's license pool as an Administrator. Depending on the license, multiple users can be added to the pool per license. Do note that the license can be used by only one user at the same time.

Find out how to manage the licenses as an administrator in the article Manage BIMcollab Zoom licenses in BIMcollab.

You can find out what features BIMcollab Zoom has compared to the free version of BIMcollab Zoom on this page on our website.

Love the additional features, and need more licenses? Find out how to purchase additional licenses for your BIMcollab space in the article Purchase a Zoom license.

Which payment method you choose has an influence on the cancellation period.

No, however with the monthly payment method, you can choose to temporarily downgrade the amount of users until BIMcollab is back in high use again.

This way you maintain consistent access to your BIMcollaband all data within it.
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The data will remain in our backlog for 90 days, after which it will be permanently removed.

If you need access to one of your old BIMcollab spaces within the 90 days, contact [email protected].

Find out more in the article Cancel a BIMcollab subscription.
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When ending a BIMcollab Issue management subscription, you might still need access to your issue data. Find more info on how to archive your projects in the article Create a backup of your project.
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We have two different kinds of BIMcollab Zoom licenses:

It its best to order BIMcollab Zoom licenses directly from the administration dashboard of your BIMcollabspace. This way, the BIMcollab Zoom licenses will be automatically linked to your BIMcollab, allowing you which users in the space can use the license.
Find out more in the article Purchase a Zoom license.
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Find out how to manage your Company licenses in the article Manage BIMcollab Zoom licenses in BIMcollab.

A BIMcollab Zoom license can be cancelled with a minimum of 1 month notice before the renewal date. The subscription will end at the end of the payment term.
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Yes. BIMcollab Zoom application is the IFC model validation tool with the fastest performance on the market, which can also load Point clouds.

Use section planes and -boxes, add annotations and dimensions to viewpoints to validate your models. BIMcollab Zoom has a full connection to BIMcollab Issue mangement module to create and manage issues. All of these features are fully included in the free version of BIMcollab Zoom application.
If you want to give BIMcollab Zoom’s additional features like Clash detection, batch generation of issues and Lists a go before ordering, you can request for 30 days Trial from here:
​https://www.bimcollab.com/en/go/free-zoom-trial
Find the full list of features for BIMcollab Zoom application here:

https://www.bimcollab.com/en/plans/zoom
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You can find a Quick Start Guide for BIMcollab Zoom, as well as more extensive information on all the features of BIMcollab Zoom application in our Help Center.

Find out how to get started in the article Retrieve a Zoom license
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If you consider our pricing model and the costs of creating and managing individual agreements with each of our customers, you can begin to understand why we cannot do that. Maintaining standard terms with all of our customers allows us to focus our resources on meeting our obligations under these agreements. Do keep in mind of course that our customer terms have been very carefully authored to be fair to both you and us. Might there be some issues that are not covered, feel free to contact us.

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If you consider our pricing model and the costs of answering to individual assessments with each of our customers, you can begin to understand why we cannot do that. Maintaining a standard list of security FAQs which you can use for a self-assessment, allows us to focus our resources on improving our security standards. Might there be some issues that are not covered, feel free to contact us.
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