📝 Note:
If you are on a yearly subscription, cancellation must be requested at least one month before the renewal date of your subscription.
If you are on a monthly subscription, you can cancel at any time. However, please note that a one-month notice period applies.
To cancel your subscription, you need to contact our team directly at
Our team will assist you with processing your cancellation request.
⚠️ Attention: When you cancel your subscription, you will no longer have access to the data in your space after the cancellation date.
We strongly recommend backing up your projects by exporting them using one of the reporting features.
You can find more information in the article: Create a backup of your project.