BIMcollab

Use these troubleshooting steps to get access to your BIMcollab space when you do not receive an invitation email.

I have not received a space invitation email. What should I do?

This article explains one of the reasons your connection to BIMcollab would fail.

Why can I sometimes not connect to BIMcollab?

What to do when your email and password are not working.

Why won't BIMcollab accept my login credentials?

Learn how to reset your BIMcollab ID or BIMcollab Space Account password.

How can I change my BIMcollab password?

How to resolve space unavailability issues in BIMcollab caused by overdue payments and prevent future disruptions.

Why is my space unavailable?

Get help fixing common errors when retrieving your BIMcollab Zoom license.

Why can't I retrieve my BIMcollab Zoom license?

Ensure your firewall allows access to specific IP ranges and BIMcollab domains.

Allow communication to BIMcollab through the firewall

How to manually set proxy server details to fix connection issues caused by network restrictions.

How to configure proxy settings for Connection

Use these troubleshooting steps when you click on the "Request password" button and don't receive an email.

I have not received an email to reset my password. What should I do?

What to do when your password seems to be incorrect while loggin into your BIMcollab space

I cannot log into my BIMcollab space

Access and Connection

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