Change the billing information and payment method of a subscription

Changes to the billing information and payment method can be made at any time manually via the administrator dashboard of the space.

1. To access both the billing and payment information, go to the Administration dashboard by clicking on the gear icon in the top right corner
   
   
   
   
   
   
   

   If you do not see the gear icon, you do not have administrative rights. Coordinate with the space administrator about updating billing and payment information.
   
2. Go to the Subscription tab of the administration page to find the contract information
   
3. Click the 'Edit' button beneath the 'Billing info' section to change the information
   
   
   

Change the billing information

1. Select the Billing info tab from the top menu bar
   
2. Change any necessary information
   
3. Click 'Save' at the bottom of the screen
   

This information will be used on your next invoice.

Change the payment method

1. Select the Payment Method tab from the top menu bar
   
2. Select a desired option
   Available payment method options are:
1. Manual payment per invoice
   
2. Automatic bank payment from a bank account by direct debit
   
3. Automatic credit card payment by direct debit
   
3. Depending on your choice, either fill in your IBAN number or choose your credit card type
   
4. Click 'Next' to fill in your card information and validate the automatic payment
   
   

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