Change the billing information and payment method of a subscription

Change the billing information and payment method of a subscription

This procedure only applies to BIMcollab Nexus subscription and BIMcollab Zoom company licenses. To cancel a BIMcollab Zoom personal license, please email our finance department.

Changes to the billing information and payment method can be made at any time manually via the administrator dashboard of the space.

  1. To access both the billing and payment information, go to the Subscription dashboard by clicking on the gear icon in the top right corner



    If you do not see the gear icon, you do not have administrative rights. Coordinate with the space administrator about updating billing and payment information.

Change the billing information

  1. Select the Billing info tab from the top menu bar
  2. Change any necessary information
  3. Click 'Save' at the bottom of the screen
This information will be used on your next invoice.



Change the payment method

  1. Select the Payment Method tab from the top menu bar
  2. Select a desired option
    Available payment method options are:
    1. Manual payment per invoice
    2. Automatic bank payment from a bank account by direct debit
    3. Automatic credit card payment by direct debit
  3. Depending on your choice, either fill in your IBAN number or choose your credit card type
  4. Click 'Next' to fill in your card information and validate the automatic payment





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