Change the billing information and payment method of a subscription

Change the billing information and payment method of a subscription

Changes to the billing information and payment method can be made at any time manually via the administrator dashboard of the space.

To access both the billing and payment information, go to the Administration page by clicking on the settings icon and selecting Administration. 



If the Administration page is not available, you do not have administrative rights. Coordinate with the space administrator about updating billing and payment information.
You will find the contract information on the Dashboard tab of the administration page. Click the 'Get a quote to upgrade' button beneath the 'Billing info' section to change the information

Change the billing information

For billing information, select the Billing Info tab from the top menu bar. Here you can change any necessary information and when finished, click Save Changes at the bottom of the screen.
This information will be used on your next invoice.


Change the payment method

For payment information, select the Payment Method tab from the top menu bar.
Select a desired option. 
Available payment method options are:
  1. Manual payment per invoice
  2. Automatic bank payment from a bank account by direct debit
  3. Automatic credit card payment by direct debit
Depending on your choice, either fill in your IBAN number or choose your credit card type.
Click 'Next' to fill in your card information and validate the automatic payment.


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