Change the payment method of a subscription

This procedure only applies to BIMcollab Nexus subscription and BIMcollab Zoom company licenses. To cancel a BIMcollab Zoom personal license, please email our finance department.

Changes to the billing information and payment method can be made at any time manually via the administrator dashboard of the space.

1. To access both the billing and payment information, go to the Subscription dashboard by clicking on the gear icon in the top right corner.
   
   
   
   

If you do not see the gear icon, you do not have administrative rights. Coordinate with the space administrator about updating billing and payment information.

     

      2. You will be redirected to the BIMcollab  Webshop page:

1. At the 'Your payment details' Select 'Change'

2. You can choose to authorize KUBUS to deduct automatically from bank account and fill in your IBAN, or authorize for automatic direct debit from credit card and choose your creditcard type (this option is not available in the Monthly subscription).

3. Click 'Save changes' at the bottom of the screen and if you have chosen to use credit card you can fill in the details in the next screen and validate the automatic payment:

This information will be used for your next invoice.

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