Order FAQ BIMcollab Zoom

Order FAQ BIMcollab Zoom

Below you can find a list of frequently asked questions before or during purchasing a BIMcollab Zoom license.
If you still miss anything or have additional questions, do not hesitate to contact us through info@bimcollab.com for any order related questions, or support@bimcollab.com for any technical questions.

Where can I find Terms & Conditions?

You can find the Terms and Conditions on this page on our website.

How can I change the billing information or the payment method of my subscription?

  1. Company licenses : you can change the information in your BIMcollab Nexus space. Find out more in the article Change the billing information and payment method of a subscription.
  2. Private licenses: If you want to make changes to the information, please contact us through info@bimcollab.com.

What type of payments do you accept?

We accept Credit card, Ideal or Paypal.

Who do you invoice?

We invoice directly and only to one desired invoice address.

You can find more answers to frequently asked questions about your BIMcollab Zoom licenses in the article Pricing FAQ.

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