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Creating and editing issues in BIMcollab Zoom

Learn how to connect BIMcollab Zoom to a project and create, edit, delete, and synchronize issues and comments for Issue management.

With BIMcollab Zoom application you can connect to a BIMcollab space and exchange issues directly.
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You can connect to an existing BIMcollab project or create your own new project.
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Connecting to your project from BIMcollab Zoom application

Choose the desired project by first connecting to the correct BIMcollab Space:

  1. Open BIMcollab Zoom application and click on the Connection icon.
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  2. In the field 'BIMcollab', fill in the following information:

    1. the URL of your company space (e.g. example.bimcollab.com) to connect to the BIMcollab space.

  3. Click 'Connect'.

  4. A separate window will be opened. Fill in your login credentials and click 'Log in'.

  5. Choose the project you want to connect to, and click OK.
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  6. Any Issues, which are already present in the online project, will be displayed in BIMcollab Zoom application after connecting.
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Create, edit, and delete issues

Create issues

When you are connected to the desired project you can start creating Issues.
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For more information on how to find and visualize Issues, consult the articles Finding Issues in BIMcollab Zoom application and Good Issue management.
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  1. Go to the Issues tab.
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  2. Click the + button to add a new Issue, or right click in the 3D view and choose 'Add Issue'.
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  3. Fill in the Title and other fields

  4. The active view will be used as a Viewpoint for the Issue.
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    You can also insert a snapshot from a folder on your computer.
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    or from the clipboard .
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    When you want to edit a Snapshot, you can click on the pencil button. The snapshot will be opened in Paint, where you can add annotations.
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    For more information on the creation of Viewpoints, consult the article Create the best Viewpoints.
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  5. Choose which components are saved in the Viewpoint, and whether the selection and any colors that have been added to the visible components are saved.
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    Store only what’s needed in the Viewpoint of the Issue.
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    You have the following options to choose which components to be stored in the Viewpoint:
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    1. Visible

    2. Selected

    3. None = Show whole model
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  6. If necessary, fill in the names of the team members you want to notify about this Issue.
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  7. Hit the 'Save' button and the Issue will be created.

📝 Note: Any annotations and section planes that are visible in the Viewpoint will also be saved in the Issue.


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Edit Issues

You can zoom to an Issue by double-clicking on it. The Viewpoint which is saved in the Issue will be activated.
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If you want to edit an Issue:
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  1. Click once on the Issue.

  2. Hit the pencil button.
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  3. Edit the Issue: change the fields, add a comment, add a new snapshot, notify someone or change the status to resolved or closed.
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  4. Click on 'Save' to save the changes, or on 'Cancel' to go back without saving the changes.
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Delete Issues

If you want to remove an Issue, click on the desired Issue and then click on the -

button.
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⚠️ Attention: You can only remove Issues if you have created them yourself, and they have not yet been synchronized to a BIMcollab Model Quality Assurance (MQA) project.


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Add, edit, and delete comments

Add comments

If you want to add a comment:

  1. Select the Issue.

  2. Type the comment in the 'Quick comment' section, notify someone and/or insert a snapshot.

  3. Click on 'Send' and the comment will be added.
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Add a snapshot

After typing in a comment in the quick comment field but before sending it.
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Click on the image button to add the active view as a Viewpoint, or choose a way of importing an image in the drop down menu next to the image button.
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When adding a snapshot, several options are available to customize the Viewpoint:

  1. Open Image – Upload an image directly from your device.
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  2. Paste Image – Insert an image copied to your clipboard.
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  3. Camera Only – Capture only the current camera view.
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  4. Visible Components – Include all components currently visible in the 3D view.
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  5. Selected Component – Link only the actively selected components in the 3D view to the snapshot.
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  6. Selections – Specify which components should appear as selected when using the zoom-to function.
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  7. Override Colors – Apply any override colors that might be defined through a Smart View or the 'Set Color' option.
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Edit comments

If you want to edit a comment:

  1. Click once on the comment.
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  2. The text of the comment will be displayed and will be editable in the middle section of the panel on the left.
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⚠️ Attention: You can only edit a comment which you have created yourself.


While editing a comment, the following actions can be performed:
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  1. Add Viewpoint – Select from the same options available when adding a new Viewpoint.
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  2. Edit Snapshot – Modify the snapshot using the 'Paint' feature to include additional information.
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  3. Delete Viewpoint – Remove the existing snapshot from the comment.
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  4. Zoom To – Choose between 'Full' (loads all Viewpoint details) and 'Quick' (uses only camera position and section planes for faster loading).
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  5. Show Viewpoint Info – Display detailed information about the saved Viewpoint.
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  6. Zoom Snapshot – Open the snapshot in a new window for closer inspection.
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  7. Set as Default Viewpoint – Assign the selected Viewpoint as the default for the Issue.
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Delete comments

If you want to remove a comment, click on the desired comment and press 'Delete' on your keyboard. Confirm the deletion by clicking 'Yes' or cancel by clicking 'No'.


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⚠️ Attention: You can only delete a comment which you have created yourself.


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Synchronization of issues

After creating or updating Issues in BIMcollab Zoom application, you have two options to synchronize them with the project in your BIMcollab space:

  1. Using the 'Auto-sync' function that automatically synchronizes Issues when they are viewed or edited.

  2. Manually by clicking on the 'synchronize project' button at the top of the menu.
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💡 Tip: Learn more about how the synchronization of Issues in BIMcollab Zoom application works.


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