When a BIMcollab Zoom license is available for you, you can retrieve the license to make use of BIMcollab's full potential.
There are two different license types, floating and single. A BIMcollab Nexus Space is required to manage the floating licenses, while the single license can be managed via a BIMcollab Nexus space (if your company has one), or it can be managed without a BIMcollab space which is described further in the article.
Retrieve a license with a BIMcollab space
There are two different license types within a BIMcollab space:
Single licenses are assigned to one specific user. This user can always retrieve the BIMcollab Zoom application license.
Floating licenses can be shared among four users, but can be only used by one user at the time.
To be able to use these BIMcollab Zoom licenses, an administrator of your private space needs to assign the license or add you to the license pool.
💡 Tip: You can find more information on how to manage BIMcollab Zoom licenses as an administrator in the article Manage BIMcollab Zoom licenses in BIMcollab
Retrieve in Windows
Go to: Extra > Settings > Licensing
Under 'License type', select the 'Company license'
In the field 'BIMcollab', fill out the URL of your private space
Fill out your login credentials for the space
Click on 'Obtain' to retrieve the license
Retrieve in MacOS
Go to: BIMcollab Zoom > Settings > Licensing
In the field 'BIMcollab', fill out the URL of your private space
Fill out your login credentials for the space
Click on 'Obtain' to retrieve the license
⚠️ Attention: When you obtain a license, it will be available to you as long as you are using the BIMcollab Zoom. When you close Zoom, the license will be automatically released and will be available for other users in the license pool.
If at any given time you need to relinquish your license without closing Zoom, the license can be released via the licensing settings.
The next time you open Zoom, it will automatically try to retrieve a license from the space you retrieved the license from the first time.
Retrieve a Single license without BIMcollab spaces
If you have a Single license, the license is connected to your BIMcollab ID and not to a private space.
Retrieve in Windows
Go to Extra > Settings > Licensing
Under 'License type', select 'Single license' (aka 'Personal')
Under 'License credentials', fill in the login credentials for your BIMcollab ID.
Click on 'Obtain' to retrieve the license
Retrieve in MacOS
Go to BIMcollab Zoom > Settings > Licensing
In the field 'BIMcollab' insert: join.bimcollab.com
Under 'License credentials', fill out the login credentials for your BIMcollab ID
Click on 'Obtain' to retrieve the license
📝 Note: BIMcollab Zoom needs internet access to be able to retrieve your license.
📝 Note: The next time you open Zoom, it will automatically try to retrieve a license in the same way you have retrieved it before.
The space and credentials that are filled in in the Settings window of the BIMcollab Zoom will be used by default.
❗ Warning: Currently, all single BIMcollab Zoom licenses are still retrieved via join.bimcollab.com. Please note that as of October 1st, 2025, join.bimcollab.com is no longer available for user login.
This change does not affect the way you retrieve your Zoom license; only the login access to the Join space has been discontinued.
To continue collaborating seamlessly, explore our available plans on the pricing page.