There are only 3 status types possible in BIMcollab and our BCF Managers: Active, Resolved and Closed. As a default Solibri uses: Open, Assigned, Resolved and Closed but users can add any status they want. We are not in favor of that approach because it conflicts with strict issue management.
For the best workflow between Solibri and BIMcollab, we recommend using only these 3 statuses: Active, Resolved and Closed. Each status that is not recognized by BIMcollab as being 'Resolved' or 'Closed' is translated to 'Active'. You can also define the correct conversion in the value conversion settings while synchronizing.
📝 Note: From Solibri 9.12 onward, the BCF Live Connector allows users only to select server-supported values, once the issues have been imported in the BCF Live View. If any values in the slides are not recognized, the user will be prompted to select the correct value in the value conversion settings when importing issues.