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Contact BIMcollab Support

Find out how to contact BIMcollab Support via email or chat and get assistance with your BIMcollab questions.

Updated yesterday


We're happy to assist you with any questions about working with BIMcollab.

You can reach our Support Team in the following ways:

  1. Chat (Agents available during CET office hours)
    Just click on the chat icon in the bottom-right corner of this page, or within your BIMcollab space, to start with our AI assistant. If needed, your request can be escalated to a support agent.

Our primary language of communication is English, ensuring fast and consistent support. However, when possible, our team members may assist you in other languages, including Dutch, French, German, Polish, Portuguese, and Spanish.

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