You can limit a user’s access to your BIMcollab Space in several ways, depending on the level of access you want to remove.
If you want to… | Use |
Free up a BIMcollab license but retain user access | Remove their license |
Remove access to one project | Remove the user from the project |
Prevent access to the entire Space | Deactivate the user |
Remove the account and all project memberships | Delete the user |
The sections below explain when to use each option and how it affects the user.
Remove a user's license
📝 Note: Only Administrators can remove licenses.
Removing a license changes the user to Guest status. Guests can view shared models and, if they are a Project Leader, part of the project settings.
To remove a license:
Click the gear icon in the upper-right corner and select Space Administration.
Open the Users tab.
Find the user you want to edit.
Use the BIMcollab license toggle to remove the assigned license.
Users without an assigned BIMcollab license are automatically marked as Guests.
📝 Note: For more information, see License management.
Remove a user from a project
📝 Note: Only Project Leaders can remove users from a project.
Removing a user from a project only removes their access to that project. If they are a member of other projects, they will continue to have access to those projects. You can find more about managing users in projects here.
To remove a user from a project:
Open the project.
Go to Project settings.
Open the Project team tab.
Find the user.
Click the three-dot menu
at the end of the row.Select Remove.
📝 Note: Removed users are hidden by default. To view them, filter the User status to Removed.
Deactivate a user
📝 Note: Only Administrators can deactivate users.
Deactivating a user prevents them from signing in to the Space. Their account and project data remain unchanged, and they can regain access if an administrator reactivates the account.
To deactivate a user:
Click the gear icon in the upper-right corner and select Administration.
Open the Users tab.
Find the user you want to edit.
Turn off the Can log in toggle.
The user can no longer sign in to the space but remains visible in the Inactive user list.
Delete a user
📝 Note: Only Administrators can delete users.
Deleting a user permanently removes their access to the space and removes them from all associated projects.
To delete a user:
Go to the Space administration side by clicking on the gear icon in the top right corner and choosing Administration.
Go to the User tab and look for the user you would like to delete.
Click on the three-dot button
at the end of the row to see more settings.Select Delete
📝 Note: Deleted users have a Deleted status in the Can log in column.
⚠️ Attention: Deleted users cannot be re-created using the same email address, as this would result in duplicates. To grant access to a previously deleted user, use the Restore option instead of creating a new account.
View deleted users
To view a deleted user, use the User status selection box on top of the list to filter only deleted users.
