Delete a user

Delete a user

As an administrator, you can delete users from your space, to suspend their right to login to the space.

  1. Go to the Administration dashboard by clicking on the gear icon in the top right corner and choosing Administration.



    If you do not see the gear icon, you do not have administrative rights in the space.
  2. Find the user you want to delete in the user list
  3. Click on the menu button in the last column and choose 'Delete'.

When users are deleted they are placed in a recycle bin and are removed from any projects. Once users are in the recylce bin, they cannot be created again using the same email data as this would create duplicates. If you want to give access to a previously deleted user again, you have the possibility to restore the user.

If necessary, you can permanently delete a user. Be aware that the action of permanently deleting a user cannot be reversed. When a user has been deleted, all issues which were assigned to them, will be assigned to "Anonymous', and the user will be removed from any approval lists.
To permanently delete a user, go to the recycle bin from the Users page , click on the menu button and select ‘Delete permanently’.


    • Related Articles

    • Pending User

      When importing issues from BCF or CSV files, imported issues could be brought in assigned to a user that hasn't yet been added to the project. This user is added to the Users list of your space as a 'Pending User' and will be shown greyed-out in the ...
    • Delete an issue

      Sometimes it may be necessary to delete issues from a project in BIMcollab Nexus. This could be due to them being created by mistake or being duplicates. This article describes how the space administrator can assign users the right to delete issues ...
    • Add a user who was previously deleted from the space

      When a user is deleted from a private space, they no longer have access to the space and they are moved to the deleted users list. When trying to add the user again as a new user, the space administrator will receive the notification "This email ...
    • Add a new user

      Before a user can be added to a project in a BIMcollab space as a team member, they first need to be added to the space as a new user. By default only space administrators can add new users to the space. However, administrators can give users the ...
    • User groups and issue visibility

      In Premium and Ultimate plans, project leaders can setup user groups to manage who can see issues, and to whom issues can be assigned. Each team member can be added to one or more groups. Groups represent subteams within your project. They need to be ...