Cancel a BIMcollab subscription

Cancel a BIMcollab subscription

The administrator of a space can cancel the subscription on the Administration Dashboard of the space.
  1. Go to the Administration dashboard by clicking on the gear icon in the top right corner



    If you do not see the gear icon, you do not have administrative rights in the space.
  2. Go to the Subscription tab, and click 'Get a quote to update'



  3. On the next page, choose 'End contract'


The cancellation date will be set at the end of your payment term.
Cancellation needs to be done at least one month before the renewal date.
When you cancelled your subscription you can no longer access the data on your space after the cancellation date.
We advise you to backup your projects by exporting them with one of the reporting features. You can find more information on how to create a backup of your project in the article  Create a backup of your project.

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