Cancel a BIMcollab subscription
The administrator of a space can cancel the subscription on the Administration Dashboard of the space.
The cancellation date will be set at the end of your payment term.
Cancellation needs to be done at least one month before the renewal date.
When you cancelled your subscription you can no longer access the data on your space after the cancellation date.
We advise you to backup your projects by exporting them with one of the reporting features. You can find more information on how to create a backup of your project in the article
Create a backup of your project.
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Downgrade your subscription
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Upgrade your subscription
The administrator of a space can upgrade the space at any time via the administrator dashboard on the space itself. Go to the Administration dashboard by clicking on the gear icon in the top right corner If you do not see the gear icon, you do not ...
Set your language of your BIMcollab account
My BIMcollab ID / Join.bimcollab.com On join.bimcollab.com, click on your avatar, and choose 'My account' You are redirected to your My BIMcollab ID page, and can select the language you prefer under 'Preferences' Click 'Save' Private BIMcollab Cloud ...
Manage a BIMcollab Cloud
Administrators can reach the administration page by clicking on the gear icon in the top right corner. If you do not see the gear icon, you do not have administrative rights in the space. The administration page is easily recognizable by the red ...
Edit and comment on issues
In BIMcollab Cloud, as well as with BIMcollab ZOOM or the BCF manager you can add comments to existing issues and edit it’s properties, BIMcollab Cloud From BIMcollab Cloud, you can add comments and edit issues from the Issues page of your project Go ...