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Create a new issue in BIMcollab

From the BIMcollab Web Application, you can create, review, and close Issues with no need to have any other extra software.

Updated over 4 months ago

Follow the next steps to create new issues directly from the BIMcollab Web Application.

  1. From your preferred web browser, log in to your BIMcollab space.
    -Use the URL of any BIMcollab space (i.e., "example.bimcollab.com") to log in

  2. Select from the 'My project' page the project you wish to work on.

  3. Go to the 'Issues' page using the top banner.


  4. Click on the 'New issue' button to open the creation issue panel.
    Ensure to complete all the fields there with the necessary data to create a new issue. By default, all that is needed to create a new Issue is its title, but if you want to make the most of your Issue workflow, follow the next steps.


  5. Give a clear, explicit title for the problem, and provide comprehensive indications in the comments so that the problem can be quickly found using the search function.

  6. Assign the issue to the person who needs to deal with it.

    When an issue is created, a notification is automatically sent to the team member to whom it has been assigned. They will also be notified whenever the issue is changed.

  7. Import or paste an image that illustrates the issue.

  8. As much as you can, fill out every field that is available, including type, zone, phase, and priority. They may be necessary if you want to later sort, classify, or filter issues more quickly.

  9. Click on 'Save' to create the new issue.

💡 Tip: Project leaders have the option to establish as mandatory one or more issue fields, ensuring that team members always enter or select a valid value when creating new issues. If any mandatory field is missing, a notification message will be shown when clicking on 'Save'.

Info

⚠️ Note: This feature is not available on all plans. To check if it’s included in your subscription, review the [plan comparison list] or contact your admin. If the feature isn’t available, you may need to upgrade your plan.

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