Issues
Manage issues with filters
When working on large projects, using filters can be very helpful in dealing with a very large numbers of issues effectively. By combining several properties in the filter, you will have the possibility to follow the progress of the various team ...
Issue changelog
Each Issue contains its own detailed history including all the changes and comments applied to it. This information can be visible or hidden. Changelog visible When the issue changelog is visible, the information on the following activities will be ...
Follow an issue
In Connected and Enterprise plans, in order to keep track of one or multiple issues, it is possible to follow an issue and get notifications about changes to the issue. Notification about a change are sent immediately by email. How to follow or ...
Notify someone about an issue change
While editing the issue details, one or more users can be informed about the specific change. Add one or more users to the 'Notify' field to trigger a one-time email sent to them about the changes. Other notification options: Follow an issue to track ...
Limits for Issue report
Reports from BIMcollab Cloud have export limits depending on the file type and reporting options: BCF Maximum number of issues: 2.500 Excel Maximum number of issues without history: 10.000 Maximum number of issues with history: 2.500 Maximum ...
Clone an issue
Issues often don’t come alone. When you need to add multiple issues, they frequently have a lot of properties in common, or need to be assigned to the same person. Instead of having to indicate every issue property again when you create a similar ...
Change the default viewpoint of an issue
By default, the first viewpoint that is added to an issue when the issue is created, is used as the main viewpoint of the issue. The snapshot of this viewpoint is displayed as a thumbnail in all issue overviews in the BIMcollab ecosystem and is used ...
The approval workflow
The approval workflow is a more formal way of working that allows for the resolution of an issue to be first checked and approved before being marked definitively as closed. This way you have more control over the resolution of an issue. With the ...
Unassigned issues
As project teams become more complex, it is not always known who an issue should be assigned to. In some workflows, it might be required that team members take responsibility for issues themselves. In BIMcollab, issues no longer need to be assigned ...
Colors of issues based on their status
The title of issues in BIMcollab Cloud, BCF Managers, and BIMcollab ZOOM will be in different color based on their progress status. Read more about approval workflow and progress status in Classifying and Structuring Issues. The issues can have the ...
Edit multiple issues in BIMcollab Cloud
In BIMcollab Cloud, you have the possibility to edit multiple issues at the same time. To do this, you must go to the Issues page in your project, and choose the list or tile view to display the issues. When you are using the List view you can use ...
Create the best viewpoints
How to create the best viewpoints We mean ‘best' in the sense of understandable for others as well as workable in the BIMcollab ecosystem and BCF-communication. Before getting to the heart of the matter on how to create effective viewpoints, we would ...
Mark your favorite issues for a presentation
If the filter function in BIMcollab Cloud is not sufficient to show a specific selection of issues, you can mark issues as a ‘favorite’ and later quickly retrieve your list of marked issues. Every user has three personal favorites lists per project; ...
Use the activity log to see what is going on with your issues
BIMcollab Cloud keeps track of all changes made to the issues in your project. To see a summary of the latest activities of every project on the My Projects page, show the projects in the List view. You can click on the changes in the list to go to ...
Automatically assign issues based on the selected Area
When creating or editing an issue, you can automatically assign it to a user of you choice by setting an area for the issue. To do this, you first need to select an area owner for that area. Go to the Settings page of your project and select 'Areas' ...
Classifying and structuring issues
To be able to organize and structure the issues, it is necessary to define as many properties as possible. The more detail an issue contains, the better to situate it and work with it. Start by defining the issue's Type, Area, Milestone, Labels, ...
Assign issues to a generic user like ARC or MEP
Although it is not recommended, it is possible to assign problems to a generic user like ARC or MEP. To do this, you must create a special user. This user does not need to be active, but a valid e-mail address is required. When you want multiple ...
Create references to other issues
When one issue needs to be mentioned in another, the hashtag symbol (#) can be used to create a hyperlink and facilitate navigation to the referred issue: Open the issue you want to edit in edit mode Go to the 'Comment' field Type '#' followed by ...
Use the camera of your mobile to add photos to issues in BIMcollab
When your device has a camera you can directly shoot a photo during the creation or editing of an issue. To do this, select the button 'Browse' at the right of the viewpoint snapshot and your device will ask you to shoot a photo or select one from ...
Import issues into BIMcollab Cloud from a BCF or CSV file
Import issues from a BCF file Follow these steps to import a BCF file in BIMcollab Cloud: In BIMcollab Cloud, choose the project in which you want to import issues Go to the Issues tab of the project Click on 'Import' Click on 'Browse', and choose ...
Delete an issue
Sometimes it may be necessary to delete issues from a project in BIMcollab Cloud. This could be due to them being created by mistake or being duplicates. This article describes how the space administrator can assign users the right to delete issues ...
Good issue management
Using an issue management platform like BIMcollab Cloud can save time, avoid mistakes and create transparency within a team. As powerful as BIMcollab’s issue management may be, if it is not used in a structured way, the full potential may not be ...
Edit and comment on issues
In BIMcollab Cloud, as well as with BIMcollab ZOOM or the BCF manager you can add comments to existing issues and edit it’s properties, BIMcollab Cloud From BIMcollab Cloud, you can add comments and edit issues from the Issues page of your project Go ...
Why can an issue be closed that I haven't approved?
The approval process does not overrule other’s ability to close an issue. Therefore it is possible to close an issue which has not received all of it’s approvals. To see who closed the issue, check the issue’s history.
The difference between 'author' and 'assigned to'
The author is the individual who created the issue and can not be changed. The assigned to user is the one who is currently responsible for the issue. The assignment of an issue may change over time.