Why do I see a snapshot of my desktop in the issue?
If you are working with a BCF Manager in Archicad on MacOS, it's possible that you see a snapshot of your desktop in the issue viewpoint.
This happens when the framed function in the Edit comment dialog takes a snapshot of the desktop instead of the application.
After a MacOS security update, you need to give the application approval to allow screen capture by ArchiCAD.
You will get a popup for this, but in this popup can pop-up behind either Archicad or the BCF Manager window itself.
Go to the system settings on your Mac > Privacy&Security > Screen Recording (& System Audio)
Allow Archicad 27 to take a Screen Recording.
Related Articles
Why can I not edit the snapshot of an issue?
It's possible the edit icon in the Edit issue dialog is not opening the image editor to modify the image manually. This will happen if you are working on Windows and you have set a default photo viewing app that can not 'edit' images, like "Photo's". ...
Follow an issue
In Premium and Ultimate plans, in order to keep track of one or multiple issues, it is possible to follow an issue and get notifications about changes to the issue. Notification about a change are sent immediately by email. How to follow or unfollow ...
Clone an issue
Issues often don’t come alone. When you need to add multiple issues, they frequently have a lot of properties in common, or need to be assigned to the same person. Instead of having to indicate every issue property again when you create a similar ...
User groups and issue visibility
In Premium and Ultimate plans, project leaders can setup user groups to manage who can see issues, and to whom issues can be assigned. Each team member can be added to one or more groups. Groups represent subteams within your project. They need to be ...
Change the default viewpoint of an issue
By default, the first viewpoint that is added to an issue when the issue is created, is used as the main viewpoint of the issue. The snapshot of this viewpoint is displayed as a thumbnail in all issue overviews in the BIMcollab ecosystem and is used ...