Why can an issue be closed that I haven't approved?
The approval process does not overrule other’s ability to close an issue. Therefore it is possible to close an issue which has not received all of it’s approvals. To see who closed the issue, check the issue’s history.
Good issue management
Using an issue management platform like BIMcollab Cloud can save time, avoid mistakes and create transparency within a team. As powerful as BIMcollab’s issue management may be, if it is not used in a structured way, the full potential may not be ...
Clone an issue
Issues often don’t come alone. When you need to add multiple issues, they frequently have a lot of properties in common, or need to be assigned to the same person. Instead of having to indicate every issue property again when you create a similar ...
Delete an issue
Sometimes it may be necessary to delete issues from a project in BIMcollab Cloud. This could be due to them being created by mistake or being duplicates. This article describes how the space administrator can assign users the right to delete issues ...
The difference between 'author' and 'assigned to'
The author is the individual who created the issue and can not be changed. The assigned to user is the one who is currently responsible for the issue. The assignment of an issue may change over time.
Each Issue contains its own detailed history including all the changes and comments applied to it. This information can be visible or hidden. Changelog visible When the issue changelog is visible, the information on the following activities will be ...