Upgrade your subscription

Upgrade your subscription

You can upgrade your space at any time via the administrator dashboard on the space itself.
Administrators can reach the administration page by clicking on the settings icon, and choosing 'Administration' in the pull down menu. 



Go to the Dashboard, and click 'Get a quote to update'



Under 'Your new contract' select the new Plan, the new amount of users and the new amount of ZOOM licenses.
Click 'Get quote'.



On the next page you can either choose to update your contract immediately by clicking 'Place order' or first get a quote to review before agreeing to the new price.



Once you agreed to the update, the new number of users and ZOOM licenses are immediately available.

When upgrading, the new price will always be calculated from the first day of the next month, whether you have chosen a monthly or yearly payment term.
With a monthly payment, your next invoice will be the new price.
Let's say you decide to upgrade on March 15th. You will enjoy the upgraded features for free until March 31st.
On your next invoice for the period of April 1st until April 31st, the new price will be charged.
With a yearly payment, you will receive an upgrade invoice, on which the remaining months until your renewal date are calculated and will charge only the additional users and licenses for that period.
Let's say you decide to upgrade on March 15th, and your renewal date is July 1st. You will enjoy the upgraded features for free until March 31st.
You will receive an additional invoice for April 1st until July 1st, which charges the difference between your original and new subscription fee for these months.
On your next invoice for the next year, the new price will be charged.

    • Related Articles

    • Cancel a BIMcollab subscription

      You can cancel your subscription on the Administration Dashboard on your space. Administrators can reach the administration page by clicking on the settings icon, and choosing 'Administration' in the pull down menu.  Go to the Dashboard, and click ...
    • Downgrade your subscription

      You can downgrade your space at any time via the administrator dashboard on the space itself. Administrators can reach the administration page by clicking on the settings icon, and choosing 'Administration' in the pull down menu.  Go to the ...
    • Change the billing information and payment method of a subscription

      Changes to the billing information and payment method can be made at any time manually via the administrator dashboard of the space. To access both the billing and payment information, go to the Administration page by clicking on the settings icon ...
    • The best way to get started with BIMcollab Cloud

      Get acquainted with issue management with a free account To get properly acquainted with issue management, and with the features of BIMcollab Cloud, you can get started with your own free account on join.bimcollab.com. Join.bimcollab.com is a shared ...
    • Manage a BIMcollab Cloud

      Administrators can reach the administration page by clicking on the settings icon, and choosing 'Administration' in the pull down menu.    The administration page is easily recognizable by the red ribbon at the top of the screen.  From there you can ...