Import user names that contain special characters
BIMcollab Cloud does support special characters, but it depends on the encoding of the file that you want to import.
Like most web applications, BIMcollab Cloud uses Unicode encoding to ensure that all special characters are supported and can be displayed correctly. However, since some software (like Microsoft Excel) does not always use 'Unicode' to export data to CSV format, BIMcollab Cloud sometimes encounters difficulties in recognizing certain special characters in these files which are not in Unicode.
To resolve this problem, you should consult the documentation of the software with which you exported the CSV file, and check if you can redo the export of your data using Unicode encoding.
Import users into BIMcollab Cloud from a CSV file
In some cases you may wish to import a list of users from another source into BIMcollab Cloud. In that case the easiest way is to save your user data into a CSV file. Creating a CSV file can be done using a spreadsheet application such as Microsoft ...
Import issues into BIMcollab Cloud from a BCF or CSV file
Import issues from a BCF file Follow these steps to import a BCF file in BIMcollab Cloud: In BIMcollab Cloud, choose the project in which you want to import issues Go to the Issues tab of the project Click on 'Import' Click on 'Browse', and choose ...
When importing issues from BCF or CSV files, imported issues could be brought in assigned to a user that hasn't yet been added to the project. This user is added to the Users list of your space as a 'Pending User' and will be shown greyed-out in the ...
Assign issues to a generic user like ARC or MEP
Although it is not recommended, it is possible to assign problems to a generic user like ARC or MEP. To do this, you must create a special user. This user does not need to be active, but a valid e-mail address is required. When you want multiple ...
My name contains question marks in BIMcollab Cloud
BIMcollab Cloud is designed to support most character sets. However when your Cloud administrator imports users from a file, if the encoding used in the source file is not recognized by BIMcollab Cloud then any special characters your name may ...