Delete an issue from a project - BIMcollab Helpcenter

Delete an issue

Sometimes it may be necessary to delete issues from a project in BIMcollab Nexus. This could be due to them being created by mistake or being duplicates. This article describes how the space administrator can assign users the right to delete issues within the space, and how these users can delete issues.

Assign rights to delete issues

The administrator of a space can choose which users are able to delete issues. By default, no users are granted these permissions. To make changes to this setting, follow the steps below:
  1. Go to the Administration dashboard by clicking on the gear icon in the top right corner



  2. On the 'Administration' page, click on 'settings'
  3. Choose the desired setting for 'Issues can be deleted by'. The possibilities for who can delete issues are:
    1. Nobody
    2. Project leaders
    3. Project leaders with admin rights
      The third option is designed to allow administrators to be temporarily added to a project as a project leader in order to delete issues.
  4. Click 'Save'

Delete an issue from your project

If you have the right to delete issues from a space, you can do so from the Issues overview of the project.
Issues are permanently deleted, including their history, without the opportunity to be restored.
Be mindful of which issues are deleted. We recommend to only use this possibility when issues have been created multiple times by accident, or issues have been synchronized with the wrong project.
  1. Go to the Issues page of your project
  2. To delete a single issue:
    1. Find the issue you want to delete
    2. In the hamburger menu, choose 'Delete'



  3. To delete multiple issues:
    1. Select the issues you want to delete by marking their checkboxes
    2. At the top of the page, choose 'Delete'



  4. Enter your password to confirm you want to delete the issues
  5. Click 'Delete'
  6. The issues are permanently deleted from the space, and are no longer part of the history of the project.
Smart issues
It is not possible to immediately delete Smart Issues. Smart Issues are linked to their respective conflict result. The only way to delete the smart issue is to run the clash rule again and mark the conflict result as new When marking reported conflicts as new, the link to the issue will be eliminated. 

Issue history

All changes of an issue (like comments, change of status, issue properties, etc.), are always logged and can be referred to when necessary. This is done to ensure a full audit trail of a project, and to make sure issues are dealt with transparently and reliably. Deleting an issue means deleting the full audit trail, and this action is only recommended when errors in synchronization occurred.

In any other case, it is recommended to close issues once they have been resolved. That way the project's history shows all changes that have been made and the preservation of the audit trail is guaranteed.



By setting a filter for the status of the issue, closed issues can be easily hidden from lists.


    • Related Articles

    • Issue changelog

      Each Issue contains its own detailed history including all the changes and comments applied to it. This information can be visible or hidden. Changelog visible When the issue changelog is visible, the information on the following activities will be ...
    • Issue management tab on BIMcollab Nexus

      The issue management tab in BIMcollab Nexus serves as a centralized hub for effectively handling challenges encountered during Building Information Modeling (BIM) projects. This section allows users to have an overview of discrepancies and ...
    • Delete a user

      As an administrator, you can delete users from your space, to suspend their right to login to the space. Go to the Administration dashboard by clicking on the gear icon in the top right corner and choosing Administration. If you do not see the gear ...
    • Delete a project

      Only an administrator can delete projects from BIMcollab Nexus. This can be done in the 'Projects' page of the Administration section of a private space. Click on the project's menu and select 'Delete'. When projects are deleted they are placed in a ...
    • Clone an issue

      Issues often don’t come alone. When you need to add multiple issues, they frequently have a lot of properties in common, or need to be assigned to the same person. Instead of having to indicate every issue property again when you create a similar ...