Change payment method to automatic
Recently, our credit card security has been updated. As a safety measure, your payment method may have been reset to manual. To make sure your next invoice is payed automatically, update your payment information.
Changes to the payment method of your space can be made at any time via the administrator dashboard of the space, by following these steps:
Go to the Administration page by clicking on the settings icon and selecting 'Administration'
If the Administration page is not available, you do not have administrative rights. Coordinate with the space administrator about updating the payment information.
You will find the contract information on the Dashboard tab of the administration page. Click the 'Edit' button beneath the 'Billing info' section to change the information.
To change the payment information, select the 'Payment method' tab from the top menu bar.
Under 'Your new payment method', select the desired option
Available payment method options are:
Manual payment per invoice
Automatic bank payment from a bank account by direct debit
Automatic credit card payment by direct debit
Depending on your choice, either fill in your IBAN number or choose your credit card type
Click 'Next' to fill in your card information, and validate the automatic payment
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