Automatically assign issues based on the selected Area
When creating or editing an issue, you can automatically assign it to a user of you choice by setting an area for the issue.
To do this, you first need to select an area owner for that area.
- Go to the Settings page of your project and select 'Areas'
- Click on an Area in the list or click the button to add a new area
- Select the “Area owner” from the pull-down list
- Click on Save.
From this point onward, any new or edited issue for which the area has been chosen, will be assigned to the area owner if not other specific user is assigned.
Classifying and structuring issues
To be able to organize and structure the issues, it is necessary to define as many properties as possible. The more detail an issue contains, the better to situate it and work with it. Start by defining the issue’s Type, Area, Milestone, Labels, ...
Assign issues to a generic user like ARC or MEP
Although it is not recommended, it is possible to assign problems to a generic user like ARC or MEP. To do this, you must create a special user. This user does not need to be active, but a valid e-mail address is required. When you want multiple ...
Use the activity log to see what is going on with your issues
To follow the last changes to all issues which are assigned to you, follow these steps: Go to the Issues page of your project Choose the 'Show activities' mode by clicking on the button Click on 'Filter' to show the filter options Select yourself in ...
Create references to other issues
When one issue needs to be mentioned in another, the hashtag symbol (#) can be used to create a hyperlink and facilitate navigation to the referred issue: Open the issue you want to edit in edit mode Go to the 'Comment' field Type '#' followed by ...
As project teams become more complex, it is not always known who an issue should be assigned to. In some workflows, it might be required that team members take responsibility for issues themselves. In BIMcollab, issues no longer need to be assigned ...